Odoo Helpdesk: Support your customers love.
Receive tickets by email, website, live chat and WhatsApp, apply SLAs and answer faster with a shared knowledge base.
Talk to an Odoo expertBook a free demo
What Odoo Helpdesk does for you
We configure every feature around your processes, in Arabic and English, and connect it to the rest of your Odoo apps.
Tickets from every channel
SLA policies and deadlines
Teams and automatic assignment
Customer portal and ratings
Knowledge base and canned replies
Performance dashboards
Industries that use Odoo Helpdesk
Ready-made setups we tailor for your business.
Works best with
Questions about Odoo Helpdesk
YOUDoes Odoo Helpdesk work in Arabic?+
Yes. Odoo Helpdesk has a full Arabic interface with right-to-left layout, and your documents can be printed in Arabic, English or both.
YOUCan Odoo Helpdesk connect to our other systems?+
Yes. Helpdesk shares one database with the other Odoo apps, and our team integrates it with external systems through APIs when needed.
YOUHow long does it take to implement Odoo Helpdesk?+
It depends on your processes, data and the other apps involved. After a free discovery session we give you a clear plan with milestones.
See Odoo Helpdesk with your own data
Tell us how your business works and we will show you a demo built around it.